Advanced Call Center

Advanced Call Center

Advanced Call Center download for free to PC or mobile

Advanced Call Center is a comprehensive and user-friendly software designed for managing phone calls via your voice modem. It offers essential features like caller ID, allowing you to see and hear who is calling through on-screen notifications and personalized ringtones. The software uses voice synthesis to announce the caller's name or number and enables call recording. With its 'white' and 'black' list functions, you can filter calls based on caller information and other parameters. Advanced Call Center also lets you play personalized messages, maintain an address book, and record conversations. Additional advanced features include search notifications, email alerts for messages and call details, and an external fax program for incoming fax calls. Enhance your call management experience with Advanced Call Center.

  • Download Apps & Games for PC and Android
09 Jun 2024
Title Advanced Call Center
Size 2.4 MB
Price free of charge
Category Applications
Developer Pingram Marketing
System Windows
2.4 MB
4
1053 reviews
3463
downloads
The content of games with a PEGI 3 rating is considered suitable for all age groups. The game should not contain any sounds or pictures that are likely to frighten young children. A very mild form of violence (in a comical context or a childlike setting) is acceptable. No bad language should be heard. Equivalent to E (low end) and EC (which is no longer used). 435 titles were rated PEGI 3 in 2020.
PEGI Rating

Advanced Call Center installation

download

Click on the Download button to start downloading Advanced Call Center for Windows from Maombi.com

open

Open the .exe installation file in the Downloads folder and double click it

props

Follow the instructions in the pop-up window to install Advanced Call Center on Windows Desktop

run

Now you can open and run Advanced Call Center on your PC

Advanced Call Center Features

Advanced Call Center is a powerful application designed to streamline and enhance your customer service experience. With features like call routing, IVR customization, call recording, and real-time analytics, you can efficiently manage incoming calls and provide top-notch service to your customers. Increase productivity and customer satisfaction with this user-friendly and versatile call center solution.

Call Routing

Efficiently route incoming calls to the appropriate department or agent based on predefined rules and criteria.

IVR System

Set up interactive voice response menus to guide callers through options and gather information before connecting to an agent.

Call Recording

Record and store calls for quality assurance, training, and compliance purposes. Easily access and playback recordings as needed.

Real-time Analytics

Monitor call center performance with real-time data and analytics. Track key metrics such as call volume, wait times, and agent productivity.

CRM Integration

Integrate with customer relationship management systems to access caller information, history, and preferences for personalized interactions.

Call Queuing

Manage high call volumes efficiently by placing callers in a queue and providing estimated wait times. Customize queue settings to prioritize certain calls.

Advanced Call Center overview

  • slide for 1

    01

    Experience seamless communication with our application, featuring intuitive controls like Dial, Rec, Stop, Play, Hold, Speak, and Address. Effortlessly manage calls with memo editing, caller ID display, and a visual waveform for call monitoring. Ideal for professional call centers, this application ensures efficient call handling and organization. Compatible with Lucent LT WinModem, it transforms your answering machine experience.

Advanced Call Center

Download Advanced Call Center

Advanced Call Center reviews

4.2
★★★★☆
20 reviews
Add your review reviews (20)