Microsoft Addresses OneDrive Shared Folder Issue, Engineering Team Responding

03 Jul 2024

Microsoft’s OneDrive has hit a snag with its shared folder functionality, leaving users in a bit of a bind. The issue, which has affected a significant number of users, has prompted a standard response from Microsoft. According to a top forum post, “OneDrive engineering is working on this issue, and URL links will convert back to display as folders once it is resolved. In the meantime, log in to your account at OneDrive.com anytime to access your shared folders.”

A Temporary Workaround

For now, users are advised to bear with the situation while the developers work on a fix. The current workaround involves using the web version of OneDrive to access shared folders. Although this method is slightly inconvenient compared to accessing files via File Explorer, it remains the most reliable solution until the bug is patched.

Accessing shared folders through File Explorer will merely redirect users to OneDrive’s webpage, which doesn’t solve the problem. Some users have attempted traditional troubleshooting methods such as unlinking their accounts and reinstalling OneDrive, but these efforts have proven futile due to the underlying bug.

Patience is Key

While the inconvenience is palpable, patience is essential as Microsoft works on resolving the issue. The company has assured users that the engineering team is actively addressing the problem, and updates will be provided as new solutions emerge.

In the meantime, here are a few steps to access your shared folders via the web version of OneDrive:

  1. Open your preferred web browser and navigate to OneDrive.com.
  2. Log in using your Microsoft account credentials.
  3. Navigate to the 'Shared' section to access your shared folders.

While this workaround may not be as seamless as using File Explorer, it ensures that you can still access your important files without interruption.

Looking Ahead

As Microsoft continues to work on fixing OneDrive, users can expect updates and potential solutions to be rolled out in due course. Staying informed through official channels and forum posts will be crucial in navigating this temporary setback.

In summary, while the shared folder problem in OneDrive is indeed a widespread issue, Microsoft's commitment to resolving it offers a glimmer of hope. By using the web version of OneDrive and staying patient, users can continue to access their shared folders with minimal disruption.

Cigati OneDrive Migration Tool

Cigati OneDrive Migration Tool download for free to PC or mobile

Latest update Cigati OneDrive Migration Tool download for free for Windows PC or Android mobile

3
1075 reviews
2990 downloads

News and reviews about Cigati OneDrive Migration Tool

08 Jun 2025

Samsung Enhances Connectivity Through Microsoft Integration

Samsung's collaboration with Microsoft boosts user connectivity and productivity, offering seamless device syncing, easy content sharing, and AI-assisted features.

Read more

14 Apr 2025

Microsoft Urges Users to Upgrade from Windows 10 to 11

Microsoft advises Windows 10 users to upgrade to Windows 11 before support ends on October 14, 2025. Users are encouraged to back up files with OneDrive and consider extending support for one additional year.

Read more

13 Apr 2025

Microsoft Urges Users to Upgrade from Windows 10 to 11

Microsoft encourages Windows 10 users to upgrade to Windows 11 as support will end on October 14, 2025, amid concerns of spamming. The company highlights upgrade benefits and promotes OneDrive.

Read more

25 Sep 2024

Managing OneDrive Storage During New Windows PC Setup: Tips and Options

When setting up a new Windows PC with a Microsoft account, users may find their data files relocated to OneDrive, leading to potential confusion. This occurs when standard folders like Desktop and Documents are reset to point to OneDrive during the setup process.

Read more

06 Sep 2024

Microsoft Integrates OneDrive in Windows 11, Users React to Backup Feature

Microsoft has integrated OneDrive as a default feature in Windows 11 to back up essential folders like Desktop, Pictures, and Documents to the cloud. This move has garnered mixed reactions from users, with some finding it cluttered and confusing, leading to guides on how to disable the feature.

Read more

13 Aug 2024

Microsoft to Archive Unlicensed OneDrive Accounts, Fees Apply

Microsoft will start archiving unlicensed OneDrive accounts that have been unlicensed for over 90 days beginning January 2025. Archived accounts will incur a monthly fee of $0.05 per GB, and reactivation will cost $0.60 per GB, potentially taking up to 24 hours.

Read more

22 Jul 2024

Microsoft Encourages OneDrive Use with Persistent Backup Notifications

Microsoft is encouraging OneDrive use by making it harder to disable cloud backup notifications. The free version offers 5GB, with options to expand to 100GB or 1TB for a fee. While Windows Backup is decent, free non-cloud backup software alternatives exist.

Read more

03 Jul 2024

Microsoft Addresses OneDrive Shared Folder Issue, Engineering Team Responding

Microsoft is addressing a shared folder issue in OneDrive. The engineering team is actively working on a fix. Users are advised to access shared folders via the web version for now. Unlinking the account and reinstalling OneDrive will not resolve the problem as the feature remains buggy.

Read more

01 Jul 2024

Microsoft Enhances OneDrive with New Cloud-Based Device Syncing Feature

Microsoft is developing a cloud-based service for OneDrive users, enabling seamless file synchronization and device syncing. The "Continue from Phone" feature allows users to resume work on the same file across devices, enhancing productivity and convenience.

Read more

29 Jun 2024

Microsoft Enables Automatic Backup for OneDrive on Windows 11

Microsoft has enabled automatic backup for OneDrive on Windows 11, syncing folders such as Desktop, Pictures, Documents, Music, and Videos without user permission. This change aims to enhance data security but has raised concerns about user consent.

Read more