Microsoft's announcement to cease most support for Windows 10 by October 14, 2025, poses a significant challenge to businesses continuing to rely on the operating system. Firms delaying upgrades must now confront potential hardware updates that could incur additional costs if current machines cannot meet the more stringent requirements of Windows 11 or expected upgrades like Windows 12.
Upgrading Challenges and Solutions
Many accounting firms still depend heavily on Windows 10, with surveys indicating significant reliance within the industry. For companies without dedicated IT staff, there is a risk of being unaware of the impending end of support, leaving them vulnerable.
Windows 11 necessitates hardware that some older devices lack, particularly the Trusted Platform Module (TPM) needed for secure processes, and potentially a neural processing unit (NPU) for enhanced AI features. Attempts to run the software on unsupported hardware can result in heightened vulnerability to cyber threats since older systems may have known flaws that are appealing targets to cybercriminals.
Strategic Considerations
The introduction of Windows 12 looms as another strategic consideration. Companies must decide whether to upgrade to Windows 11 or delay until the next version is released. Paying for the extended security-updates program, which costs $61 per device and doubles annually, provides a temporary reprieve but may prove more expensive than hardware upgrades in the long term.
Despite these challenges, firms that planned ahead and followed a phased approach have reported successful transitions. These best practices involve verifying compatibility with essential vendors, initiating a pilot program to test upgrades, deploying updates in stages, and establishing a firm deadline for completing the transition. Smaller, cloud-based firms have typically found this process smoother due to fewer devices and centralized systems.
In cases of uncertainty, external consultants and IT support services can prove invaluable, ensuring that essential systems stay operationally stable during the transition phase. This strategic foresight and preparedness ultimately determine how firms will adapt to the evolving technological landscape set by Microsoft's timeline.