Microsoft is facing challenges as users resist upgrading to Windows 11, with approximately 500 million PCs still running on Windows 10 despite being eligible for the new OS.
Adoption and Hardware Challenges
About 500 million PCs are capable of running Windows 11 but still operate on Windows 10. Compatibility issues further complicate the transition: another 500 million computers are over four years old and fail to meet Windows 11’s processor and TPM 2.0 requirements.
Microsoft ended mainstream support for Windows 10 in October 2025, anticipating a transition wave. However, many systems either cannot upgrade or users choose not to, splitting the market and stalling adoption.
Impact on Microsoft and Users
The stall in adoption hinders Microsoft’s plans to introduce AI features effectively. It also poses cybersecurity risks for users who remain on unsupported systems.
- Users can buy new PCs, utilize Extended Security Updates (ESU), or face increased risks.
- Businesses must decide between paying for security patches or upgrading hardware, adding to costs.
Dell sees potential for selling AI-ready PCs, but sales projections remain flat through 2026.
Microsoft’s Strategic Response
To boost adoption, Microsoft may need to either ease hardware requirements or enhance Windows 11's appeal with new features. Currently, the company is banking on AI capabilities to entice users to make the switch.
