Import Mail from Email Client to Outlook 2013

05 Oct 2025

How to Import Mail from Another Email Client to Outlook 2013

Transitioning from your current email application to Outlook 2013 can be daunting, especially if you've accumulated a lot of important emails. This guide will walk you through the steps to ensure a smooth import process of your emails, specifically tailored for users moving from a legacy client.

Understanding the Import Process

Outlook 2013 provides a straightforward function to import emails, but you will first need to extract your emails from your existing email client. In this guide, we will cover:

  1. Preparing your emails for import
  2. Importing emails into Outlook
  3. Troubleshooting common issues during import

Step 1: Preparing Your Emails

Before you can import your emails into Outlook 2013, you need to export them from your current client. The exact method may vary depending on your email client, but here we will detail the general steps:

  • Open your email application.
  • Locate the export option in the settings or file menu.
  • Choose a suitable format for export, such as .mbx or .eml.

Step 2: Importing Emails to Outlook 2013

Once you have successfully exported your emails, follow these steps to import them into Outlook 2013:

  1. Open Outlook 2013.
  2. Click on the "File" menu and select "Open & Export".
  3. Choose "Import/Export" from the options available.
  4. Select "Import from another program or file" and click "Next".
  5. Choose the file type (i.e., .mbx or .eml) and click "Next".
  6. Locate the file you exported and select the appropriate settings for duplicates (replace, allow, etc.).
  7. Click "Finish" to complete the import process.

Troubleshooting Issues

If you encounter problems during the import process, here are some common solutions:

  • Ensure the exported file is not corrupted.
  • Check if the format is supported by Outlook 2013.
  • Make sure your Outlook application is updated to the latest version.

Pro Tips

  • Always back up your emails before starting the import process to avoid any data loss.
  • Consider doing the import during off-peak hours to enhance performance.
  • Familiarize yourself with Outlook’s features to maximize your email management.

Glossary of Terms

  • Import/Export: The process of transferring data between different software systems.
  • .mbx/.eml: File formats used for storing email messages.
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