Microsoft is addressing an issue where Windows users are unexpectedly facing BitLocker recovery screens after updates on Intel devices.
Update Impact
The problem heavily affects Windows 11 versions 25H2 and 24H2, as well as Windows 10 version 22H2. Users without a BitLocker recovery key risk being locked out of their devices.
- Microsoft identified affected versions: Windows 11 (25H2, 24H2) and Windows 10 (22H2).
- Intel-based devices with Connected Standby are primarily affected.
- Devices boot to the BitLocker recovery screen post-update.
- Recovery key retrieval is advised through Microsoft accounts.
Resolution Steps
Microsoft is deploying a fix for the issue, though manual installation may be necessary for business environments. Users should check their Microsoft accounts for recovery keys and apply the update as soon as possible to avoid disruptions.
While the fix is ongoing, Microsoft recommends users ensure access to their recovery keys to regain access to their data seamlessly. The company continues to monitor the issue closely and aims to provide a comprehensive solution across affected device categories.
