HelpWire

HelpWire

HelpWire download for free to PC or mobile

HelpWire is a powerful remote desktop service designed to simplify IT support for PCs, laptops, and workstations. It offers user-friendly remote-control tools that enable technicians to provide on-demand assistance, enhancing productivity for customer support teams of all sizes. With HelpWire, technicians can quickly access clients' computers to resolve issues, eliminating the need for expensive and time-consuming on-site visits. Tailored for SMBs, IT support teams, MSPs, and help desks, HelpWire ensures efficient and effective resolution of remote client issues, making it an essential tool for modern IT support.

06 Jun 2024
Title HelpWire
Size 9.2 MB
Price free of charge
Category Applications
Developer Electronic Team, Inc.
System Windows
9.2 MB
4
664 reviews
2241
downloads
The content of games with a PEGI 3 rating is considered suitable for all age groups. The game should not contain any sounds or pictures that are likely to frighten young children. A very mild form of violence (in a comical context or a childlike setting) is acceptable. No bad language should be heard. Equivalent to E (low end) and EC (which is no longer used). 435 titles were rated PEGI 3 in 2020.
PEGI Rating

HelpWire installation

download

Click on the Download button to start downloading HelpWire for Windows from Maombi.com

open

Open the .exe installation file in the Downloads folder and double click it

props

Follow the instructions in the pop-up window to install HelpWire on Windows Desktop

run

Now you can open and run HelpWire on your PC

HelpWire Features

HelpWire is your go-to solution for all your tech support needs. With its user-friendly interface, you can easily connect with a team of experts who are ready to assist you 24/7. Whether you need help troubleshooting a device or setting up a new software, HelpWire has got you covered. Say goodbye to frustrating tech issues and hello to seamless solutions with HelpWire.

Instant Help

Get immediate assistance from experts in various fields to solve your problems quickly and efficiently.

Knowledge Base

Access a vast library of articles, tutorials, and guides to help you troubleshoot issues on your own.

Live Chat Support

Connect with support agents in real-time to get personalized assistance and solutions to your queries.

Ticketing System

Submit and track the progress of your support requests through a convenient ticketing system.

Community Forum

Engage with other users, share experiences, and seek advice on common issues in the community forum.

Customizable Alerts

Set up alerts for specific keywords or topics to stay informed about updates and relevant discussions.

HelpWire overview

  • slide for 1

    01

    The application makes it easy to manage multiple displays and computers. Support for various operating systems, such as macOS Sonoma, macOS Monterey, and Windows 10 SE, provides flexibility and ease of use. You can switch between screens with resolutions of 1280×800 and 1728×1117, making the application ideal for multitasking and boosting productivity.

  • slide for 2

    02

    The application makes it easy to manage remote desktops and grant access to them. It lets you view a list of clients, their messages, and session status. The app supports macOS Sonoma and the M1 architecture. The built-in chat enables quick resolution of client issues. A user-friendly interface and the ability to copy connection links make this application an indispensable tool for technical support.

  • slide for 3

    03

    The app makes it easy and quick to connect to remote workstations. In the chat you can exchange messages, ask questions, and receive answers in real time. A user-friendly interface displays all events, such as access requests and the establishment of connections. Support for multiple operating systems and screen resolutions makes the app versatile for any task.

  • slide for 4

    04

    The application provides a convenient interface for remote support. An operator can request access to a user's workstation and promptly resolve issues. The built-in chat enables real-time messaging, speeding up the troubleshooting process. The application logs all events, ensuring transparency and control over the support process.

Updates and reviews about HelpWire

CISA Warns of SMB Vulnerability Exploitation Risk

23 Oct 2025

CISA Warns of SMB Vulnerability Exploitation Risk

CISA alerts on SMB vulnerability CVE-2025-33073 in Microsoft Windows; urgent patching needed.

Read more
Apply Windows SMB Patches Urgently, CISA Warns

22 Oct 2025

Apply Windows SMB Patches Urgently, CISA Warns

CISA urges SMBs to patch a critical Windows vulnerability by 2025-11-10, addressing risks in Windows 10, 11, and Server systems.

Read more
All HelpWire news and updates
HelpWire

Download HelpWire

HelpWire reviews

Update: 16 Sep 2025

Gary White

I’m impressed by HelpWire. It’s been pretty reliable and easy to navigate. I’ve had my problems taken care of quickly, although I did have to wait longer than normal once. Worth the download for sure!

Claire Parker

HelpWire has some good features, but my experience has been hit or miss. Some agents were really helpful, while others seem a bit less engaged. I like the app overall, but I wish the support was more consistent.

Sophie Lee

HelpWire has changed the game for me! I had a problem with my device, and they walked me through it step by step. It was frustrating at first, but they made it so easy. I can’t express how grateful I am for this app. Love it!

Fiona Young

HelpWire is handy, but it’s not without flaws. Some agents are super knowledgeable, but others seem less experienced. I’m on the fence about using it all the time. It does help, but not as much as I had hoped.

Chris Bennett

I’m so glad I found HelpWire! Their customer service is top-notch, and I love how easy it is to navigate the app. I’ve had a few issues, but they always fix them right away. It's like having a helper in my pocket! Definitely 5 stars!

Alice Walker

I had a very good experience with HelpWire! Their user interface is quite friendly, and I often got resolutions easily. Though I did wait a while once, the info was spot on. I’ll definitely keep using it!

Emily Johnson

OMG, HelpWire is just amazing! I’m honestly blown away by their service. The reps are super friendly and have always helped me out when I was stuck. I’m now hooked on their app! Can’t believe I waited so long to use it. Totally worth it!

Laura Evans

This app is a gem! HelpWire made my tech issues disappear like magic. I felt like I had a personal assistant helping me through everything. Seriously, I couldn’t be happier! It’s a must-have for everyone. Trust me on this!

Amy Lewis

HelpWire is a solid app for support! I liked using it for quick questions, and the responses were mostly great. There was just one instance they couldn't solve it entirely. But I'd recommend it generally!

Ryan Clarke

What can I say? HelpWire rocks! I was having a real bad day, but their reps totally lifted my spirits. They fixed my issue while making me laugh! It’s honestly the best support I’ve had. Can't imagine being without it now!

Simon Hall

I find HelpWire useful, but sometimes the responses are too generic. While I've had a few great interactions, there have been times when my problem was not fully addressed. It’s a decent app, but it could improve.

Paul King

Pretty cool app! HelpWire makes asking for help so simple! The only thing is that there are times the agents seemed a bit rushed, but overall, I was satisfied with the help I got. Would use it again for sure.

Jake Martin

Decent support app, but I feel like I could get better answers elsewhere. The interface is nice, but I’ve had mixed results with the agents. Some were great, but others didn’t really solve my issues. I’d try it again, but cautiously.

Mark Harris

HelpWire has been really helpful, particularly the chat feature. I liked how easy it is to get answers. Just a small delay sometimes, but overall, pretty great! Would recommend for those needing advice fast.

Danny Thompson

HelpWire is everything I needed and more! Whenever something goes wrong, I just reach out, and they have always been there for me. It’s like having a tech buddy right on your phone! So glad I downloaded it!

Tina Gray

HelpWire is simply fantastic! The interface is easy to use, and the responses are super quick! I had a little hiccup once, but they sorted it out pronto. I’m beyond satisfied. Keep it up, HelpWire team!

Tommy Adams

I can't say enough good things about HelpWire! It's super easy to use and the support is always friendly and quick. I always feel heard, which is important to me. Honestly, this app has saved me so much time and stress!

Olivia Scott

HelpWire has potential! Some parts are slick and well-designed, but I've had some really frustrating experiences too. Occasionally, the help was spot on, but other times it felt more like talking to a FAQ. It's alright, but could be better.

Jake Matthews

Wow, HelpWire is a lifesaver! I’ve never had such quick and friendly support before. Every time I’ve called, they’ve resolved my issues in no time! I can’t believe how easy they make things. Definitely recommend to everyone! Seriously, try it!!