Netflix's New Windows App Drops Offline Viewing, Critics Unimpressed

29 Jul 2024

Key Changes in the New Netflix App

On Thursday, July 25, Netflix unveiled its revamped app for Windows on the Microsoft Store, but initial reactions suggest that users may not be pleased with the changes. The update, which was first hinted at in May, marked the retirement of the native app by June. Following a brief testing phase in July, the new version has now gone live.

The most significant alteration is that the Netflix app is no longer a standalone application. Instead, it has transitioned into a basic web app powered by Microsoft Edge, effectively directing users to netflix.com. This shift has left many users feeling frustrated, as the previous app offered a more integrated experience.

Another notable change is the elimination of the downloads feature, which allowed users to save content for offline viewing—a particularly useful option for those traveling or in areas with limited internet access. The removal of this capability represents a considerable setback for laptop users who valued the convenience it provided.

Critics have not held back in their assessments. Windows Latest described the new app as “awful and pointless,” emphasizing that accessing Netflix through any web browser is just as straightforward. In a statement, Netflix support acknowledged the changes, noting that while the new version will offer access to live events and compatibility with ad-supported plans, it will not support downloads. Users can still enjoy offline viewing on supported mobile devices, but the desktop experience has been notably diminished.

Further reading: The best VPN for streaming Netflix

This article was originally published in our sister publication PC för Alla and has been translated and localized from Swedish.

How to get Netflix app on MacBook Pro?

Netflix does not have a dedicated app for MacBook Pro. However, you can watch Netflix through a web browser like Safari, Chrome, or Firefox. Simply go to the Netflix website, log in with your account, and you can start streaming. For a more app-like experience, you can create a shortcut: using Safari, click 'File' > 'Add to Dock' while on the Netflix site.

How to delete Netflix app on Samsung phone?

To delete the Netflix app from a Samsung phone, go to the home screen and tap the 'Apps' icon. Find the Netflix app and long-press its icon. A menu should appear with various options; select 'Uninstall'. You may be prompted to confirm your decision to delete the app. Tap 'OK' or 'Uninstall' to complete the process. Alternatively, you can go to 'Settings' > 'Apps' > 'Netflix' > 'Uninstall'.
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Netflix's New Windows App Drops Offline Viewing, Critics Unimpressed

On July 25, Netflix launched a new app for Windows on the Microsoft Store, transitioning to a web app powered by Microsoft Edge. The update removed the downloads feature, eliminating offline viewing. Critics have described the new app as "awful and pointless."

Read more