Microsoft has announced that it will retire its Mobile Plans app on February 27, 2026. Initially launched with Windows 10, the app has been a crucial tool for users seeking to connect their Windows devices to cellular networks by choosing operators and mobile plans, installing eSIM profiles, or activating physical SIMs. With its removal from Windows, users are advised to navigate through carrier websites and the Windows Settings app for future mobile connectivity solutions.
Streamlining Connectivity
The decision to retire the app is part of Microsoft's broader strategy to simplify the process of getting online through mobile operators. As part of this transition, when a mobile plan is purchased on participating carrier websites, Windows may prompt users through the Settings app to share device cellular identifiers, such as EID or IMEI, with the operators. With user consent, these details are securely transferred to the carrier to automatically provision an eSIM without requiring manual entry of codes or QR scans. This identifier-sharing feature, slated for release before the end of 2025, promises to make the connectivity setup more seamless than ever.
Impact and Adaptation
While Microsoft assures that the majority of users will not notice the removal of the Mobile Plans app, it acknowledges potential inconveniences due to the new workflow and variability in carrier support. During the rollout, Microsoft has conducted trials of the new procedure with select operator partners and is actively encouraging all carriers with Windows data plan offerings to participate in testing and adapt their systems accordingly.
The company aims to ensure a smooth transition for users and carriers alike, working closely with its partners to integrate their systems with Windows. This cooperative effort is fundamental to providing users with a reliable and uncomplicated experience when managing their mobile plans.
As February 2026 approaches, Microsoft remains focused on engaging with carriers to facilitate the shift to this new system. By encouraging the adoption of this streamlined approach, it seeks to enhance the overall user experience by eliminating previous complexities associated with setting up eSIMs and mobile plans on Windows devices.
