Smooth Operators: Call Center Chaos

Smooth Operators: Call Center Chaos

Smooth Operators: Call Center Chaos download for free to PC or mobile

Smooth Operators: Call Center Chaos is an engaging strategy and management game where you take charge of a bustling call center. As the manager, you'll oversee staff, handle various events, and ensure smooth operations. You'll balance the call center's economy and service efficiency while managing individual employees. As your call center gains prestige and revenue, you can expand with more cubicles and larger offices to accommodate your growing team. This game offers a unique and entertaining experience, reminiscent of Kairosoft titles, making it a must-play for strategy and management enthusiasts. Dive into the chaos and master the art of call center management!

19 Aug 2024
Title Smooth Operators: Call Center Chaos
Price free of charge
Category Games
Developer N/A
0 bytes
2
1058 reviews
3253
downloads
The content of games with a PEGI 3 rating is considered suitable for all age groups. The game should not contain any sounds or pictures that are likely to frighten young children. A very mild form of violence (in a comical context or a childlike setting) is acceptable. No bad language should be heard. Equivalent to E (low end) and EC (which is no longer used). 435 titles were rated PEGI 3 in 2020.
PEGI Rating

Smooth Operators: Call Center Chaos features and gameplay

Smooth Operators: Call Center Chaos is a fast-paced simulation game where you take on the role of a call center manager. Hire and train staff, handle customer calls, and meet daily targets to keep your center running smoothly. With challenging scenarios and customizable options, this game will test your multitasking skills and strategic thinking. Can you handle the chaos of the call center world? Play now and find out!

Call Routing

Efficiently route incoming calls to the appropriate agents based on their skills and availability to ensure quick resolution of customer issues.

Agent Training

Train agents on handling different types of customer inquiries, improving their performance and customer satisfaction levels.

Customer Feedback

Collect feedback from customers after each interaction to identify areas for improvement and enhance overall customer experience.

Performance Metrics

Track key performance metrics such as call resolution time, customer satisfaction scores, and agent productivity to optimize call center operations.

Queue Management

Manage call queues effectively to minimize wait times for customers and ensure that calls are distributed evenly among agents.

Real-time Monitoring

Monitor call center activities in real-time to identify bottlenecks, address issues promptly, and make data-driven decisions for better performance.

Smooth Operators: Call Center Chaos overview

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    01

    Run your own call center in this engaging game! Monitor daily statistics, including expenses, salaries, and revenues. Efficiently allocate workload between incoming and outgoing calls, as well as back-office tasks. Forecast tomorrow's workload and optimize resources to achieve the best results. Experience all the challenges and rewards of management in a dynamic and exciting simulation.

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    02

    Manage your own call center in this engaging game. Keep an eye on workloads, staff turnover, and employee morale. Your task is to make sure everyone works efficiently and stays happy. Grow your office, hire staff, and tackle daily challenges. The game offers plenty of strategic choices and amusing situations.

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    03

    Dive into the engaging world of call-center management in this game. Monitor speed, time, and cash indicators to allocate workload efficiently. Use WASD to move, QE to zoom, and RF to change the simulation speed. Manage HR requests and reports to keep your office running smoothly.

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    04

    Dive into the captivating world of call center management in this game! Control the speed, time, and employee workload to ensure maximum efficiency. Manage HR requests and reports, keep an eye on visitors, and create comfortable working conditions. Use the WASD keys to move, QE to zoom, and RF to change the simulation speed.

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    05

    Dive into the exciting world of running a call center! In this game you'll hire and manage staff, upgrade buildings, and optimize workflows. The store menu features several categories: vehicles, operations staff, office staff, support staff, and accessories. Upgrade buildings, recruit agents, and boost productivity!

Smooth Operators: Call Center Chaos

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Smooth Operators: Call Center Chaos reviews

Update: 19 Aug 2024

JoshuaAdams

Had a decent time playing this. Nice concept and I appreciate the effort in design, but the gameplay can become tedious. I might stick with it for a bit and see how updates go!

JessicaHarrison

I'm in love! The colorful graphics and smooth gameplay make this one of my favorite apps ever! I’m always showing it off to my friends. This is a must-download for anyone who loves games!

MeganGreen

It's an okay game. I like the idea, but some features seem a bit glitchy. It’s fun when it works well, but I’ve experienced some frustrations. Still have hope for future updates!

ChloeLewis

Smooth Operators is a solid app! The calls are entertaining, and the pacing feels right. I do wish the tutorials were a bit clearer, but it’s definitely worth the download!

MichaelBaker

It's okay, a few things need improvement like the customer responses and call variety. Still, there’s some potential here! Just wish it was a bit more polished overall!

SophieMiller

Wow, just wow! I didn’t think I would love a call center game this much. It combines strategy and fun perfectly. I've been glued to my phone for hours. Kudos to the devs! Keep up the great work!

NatalieWright

This game is literally life-changing! Who knew being a call center operator could feel so epic? I love how fast-paced and exciting it is. My friends think I’m nuts, but I don’t even care!

JakeHall

Really fun! Love the quirky customers but sometimes get stuck on challenging levels. Still, the game is engaging and I keep coming back for more! Great time killer!

MarkTaylor

So much fun! I've been playing for days and I can’t get enough. The challenges are intense but manageable, and I love unlocking new features. It’s an awesome way to kill time. Totally recommend!

BenClark

Good game! I love the variety of levels, and it's great for passing time. The only downside is I wish there were more hints available. Despite that, still one of my favorites!

TomRobinson

I’m blown away by how fun this app is! The level of detail is fantastic and it’s like bringing all the excitement of a busy call center to my pocket. I always look forward to getting home to play!

OliviaThompson

Really enjoyed this app! The graphics are pretty nice and the gameplay is addictive. However, the difficulty spikes can feel overwhelming at times. Overall a great experience!

JakeBennett

This game rocks! Smooth Operators has become my go-to app during downtime. The level designs are inventive and the challenges keep me engaged. It almost feels like I’m in a real call center. Absolutely loving it!

SarahKing

Mediocre experience overall. While there are fun elements, the game sometimes feels unbalanced and hard to progress. I’m not ready to uninstall yet, but I think it could use some tweaks!

RyanScott

This app is everything I’ve been looking for! Perfect mix of strategy and challenge. I've laughed, I've cried (not really), but seriously, I can’t help but cheer for my virtual employees. Get it now!

DanielWalker

Not bad at all! It’s enjoyable, though the calls tend to get repetitive after a while. The graphics are nice and the game is easy to pick up! I'll keep playing for now!

LucyEvans

Smooth Operators gave me endless smiles! From hilarious customer requests to chaotic situations, I was hooked. The progress feels satisfying and the ranking system just makes it even more competitive. Love love love!

KimberlyYoung

Super fun and relaxing! Good blend of strategy with a bit of luck. I did run into a couple bugs, which was annoying, but overall, it’s been a positive experience!

ChrisDavis

I’m officially addicted! The levels are so unique and each one brings a refreshing twist. I also love the sound effects - they really add to the immersion. Best app I've played in forever!

EmilyJohnson

OMG, this app is AMAZING! I never knew managing calls could be so much fun! The graphics are super cool, and I literally can't stop playing. It’s like I’m a real call center hero! Totally recommend it to anyone looking for a blast!