Towards the end of November 2023, several customers began reporting a weird bug after installing Copilot on multi-monitor setups. Their desktop icons would move around unexpectedly or become misaligned. In response, Microsoft applied a compatibility hold, restricting multi-monitor configurations from receiving Copilot.
Microsoft's Solution
Eventually, the Redmond tech firm resolved the issue for Windows 11 devices through a server-side patch on January 9, 2024. This fix allowed the safeguard hold to be removed for Windows 11 version 23H2 hardware in February. Now, roughly seven months after the initial discovery, Microsoft has finally released a patch for Windows 10 devices.
The patch is available through the optional preview update rolled out on June 25, 2024. As spotted by Neowin, this update enables Windows 10 version 22H2 devices to receive Copilot anytime between now and the coming few months. After installing this update, customers should be able to use Copilot as intended with no undesired quirks with multi-monitors PCs.
Current Issues and Future Outlook
It is important to note that the June 25 update for Windows 11 – KB5039302 – contains numerous issues currently impacting lots of customers, such as a broken Taskbar and bootloops. However, these problems do not affect Windows 10 consumers, if the Windows Release Health Dashboard is anything to go by.
This development marks a significant milestone in Microsoft's ongoing efforts to enhance user experience across its operating systems. By addressing the weird bug and ensuring that desktop icons remain stable in multi-monitor setups, Microsoft continues to demonstrate its commitment to resolving customer issues swiftly and effectively.
