An ATM in Manchester displayed the Windows 7 Professional login screen, disrupting usual cash withdrawal processes.
Incident Details
The ATM, located in Manchester, England, showed a Windows 7 login screen instead of the typical PIN entry. Customers trying to withdraw pounds encountered a request for a username and password.
Windows 7, released in 2009, lost extended support in 2020. Despite this, some systems still run outdated software for functional devices. ATMs may be isolated from the public internet, justifying their use of unsupported operating systems.
Technical Explanation
The login screen anomaly likely resulted from a software crash, reboot, or a third-party software update. Microsoft is not directly responsible for this issue. To resolve the disruption, the bank's administrator must log into the system directly or remotely.
Until the problem is rectified, the affected ATM cannot dispense cash, leading to inconvenience for users in the area.
