Windows 10 users trying to access Extended Security Updates (ESU) are encountering enrollment issues. These difficulties are caused by regional rollout constraints and a bug affecting enrollment processes.
Regional Rollout Limitations
ESU availability varies by region. Microsoft stated the rollout began in the European Economic Area on 2025-10-15. However, restrictions mean some users, like those in the Netherlands, see messages indicating temporary unavailability. Microsoft's phased approach takes local market conditions into account.
Bug Impact on Enrollment
Aside from regional constraints, a misidentification bug is affecting users. This issue arises when Windows 10 erroneously registers consumer PCs as enterprise machines, which blocks ESU enrollment. Users are advised to ensure their devices have the latest updates installed.
Addressing the Issues
To resolve these challenges, users can try several strategies:
- Ensure the latest monthly updates are installed.
- Remove any linked work or school accounts carefully.
- Use Microsoft's ESU enrollment link via the Windows end-of-support portal.
- Consider upgrading to Windows 11 if the device meets the hardware requirements.
The first security update for ESU is imminent. It is crucial that users take steps to avoid unsupported versions of Windows 10.
