HelpWire

HelpWire

HelpWire download for free to PC or mobile


HelpWire is a powerful remote desktop service designed to simplify IT support for PCs, laptops, and workstations. It offers user-friendly remote-control tools that enable technicians to provide on-demand assistance, enhancing productivity for customer support teams of all sizes. With HelpWire, technicians can quickly access clients' computers to resolve issues, eliminating the need for expensive and time-consuming on-site visits. Tailored for SMBs, IT support teams, MSPs, and help desks, HelpWire ensures efficient and effective resolution of remote client issues, making it an essential tool for modern IT support.


06 Jun 2024
Title HelpWire
Size 9.2 MB
Price free of charge
Category Applications
Developer Electronic Team, Inc.
System Windows
9.2 MB
4

664 reviews
2237

downloads
The content of games with a PEGI 3 rating is considered suitable for all age groups. The game should not contain any sounds or pictures that are likely to frighten young children. A very mild form of violence (in a comical context or a childlike setting) is acceptable. No bad language should be heard.

Equivalent to E (low end) and EC (which is no longer used). 435 titles were rated PEGI 3 in 2020.
PEGI Rating

HelpWire Features

HelpWire is your go-to solution for all your tech support needs. With its user-friendly interface, you can easily connect with a team of experts who are ready to assist you 24/7. Whether you need help troubleshooting a device or setting up a new software, HelpWire has got you covered. Say goodbye to frustrating tech issues and hello to seamless solutions with HelpWire.

Instant Help

Get immediate assistance from experts in various fields to solve your problems quickly and efficiently.

Knowledge Base

Access a vast library of articles, tutorials, and guides to help you troubleshoot issues on your own.

Live Chat Support

Connect with support agents in real-time to get personalized assistance and solutions to your queries.

Ticketing System

Submit and track the progress of your support requests through a convenient ticketing system.

Community Forum

Engage with other users, share experiences, and seek advice on common issues in the community forum.

Customizable Alerts

Set up alerts for specific keywords or topics to stay informed about updates and relevant discussions.

HelpWire overview

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    01

    Приложение позволяет легко управлять несколькими экранами и компьютерами. Поддержка различных операционных систем, таких как macOS Sonoma, macOS Monterey и Windows 10 SE, обеспечивает гибкость и удобство в работе. Вы можете переключаться между экранами с разрешением 1280x800 и 1728x1117, что делает приложение идеальным для многозадачности и повышения производительности.

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    Приложение позволяет легко управлять удаленными рабочими столами и предоставлять доступ к ним. В нем можно видеть список клиентов, их сообщения и статус сеансов. Приложение поддерживает macOS Sonoma и архитектуру M1. Встроенный чат позволяет быстро решать проблемы клиентов. Удобный интерфейс и возможность копирования ссылок на подключение делают это приложение незаменимым инструментом для технической поддержки.

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    03

    Приложение позволяет легко и быстро подключаться к удалённым рабочим станциям. В чате можно обмениваться сообщениями, задавать вопросы и получать ответы в реальном времени. Удобный интерфейс отображает все события, такие как запросы доступа и установление соединения. Поддержка различных операционных систем и разрешений экрана делает приложение универсальным для любых задач.

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    04

    Приложение предоставляет удобный интерфейс для удаленной поддержки. Оператор может запросить доступ к рабочей станции пользователя и оперативно решать проблемы. Встроенный чат позволяет обмениваться сообщениями в реальном времени, что ускоряет процесс устранения неполадок. Приложение фиксирует все события, обеспечивая прозрачность и контроль за процессом поддержки.

How to download and Install HelpWire on Windows Desktop

download

Click on the Download button to start downloading HelpWire for Windows

open

Open the .exe installation file in the Downloads folder and double click it

props

Follow the instructions in the pop-up window to install HelpWire on Windows Desktop

run

Now you can open and run HelpWire on Windows Desktop

HelpWire reviews

Update: 06 Jun 2024

HelpWire is handy, but it’s not without flaws. Some agents are super knowledgeable, but others seem less experienced. I’m on the fence about using it all the time. It does help, but not as much as I had hoped.


I’m so glad I found HelpWire! Their customer service is top-notch, and I love how easy it is to navigate the app. I’ve had a few issues, but they always fix them right away. It's like having a helper in my pocket! Definitely 5 stars!


I had a very good experience with HelpWire! Their user interface is quite friendly, and I often got resolutions easily. Though I did wait a while once, the info was spot on. I’ll definitely keep using it!


OMG, HelpWire is just amazing! I’m honestly blown away by their service. The reps are super friendly and have always helped me out when I was stuck. I’m now hooked on their app! Can’t believe I waited so long to use it. Totally worth it!


This app is a gem! HelpWire made my tech issues disappear like magic. I felt like I had a personal assistant helping me through everything. Seriously, I couldn’t be happier! It’s a must-have for everyone. Trust me on this!


HelpWire is a solid app for support! I liked using it for quick questions, and the responses were mostly great. There was just one instance they couldn't solve it entirely. But I'd recommend it generally!


What can I say? HelpWire rocks! I was having a real bad day, but their reps totally lifted my spirits. They fixed my issue while making me laugh! It’s honestly the best support I’ve had. Can't imagine being without it now!


I find HelpWire useful, but sometimes the responses are too generic. While I've had a few great interactions, there have been times when my problem was not fully addressed. It’s a decent app, but it could improve.


Pretty cool app! HelpWire makes asking for help so simple! The only thing is that there are times the agents seemed a bit rushed, but overall, I was satisfied with the help I got. Would use it again for sure.


Decent support app, but I feel like I could get better answers elsewhere. The interface is nice, but I’ve had mixed results with the agents. Some were great, but others didn’t really solve my issues. I’d try it again, but cautiously.


HelpWire has been really helpful, particularly the chat feature. I liked how easy it is to get answers. Just a small delay sometimes, but overall, pretty great! Would recommend for those needing advice fast.


HelpWire is everything I needed and more! Whenever something goes wrong, I just reach out, and they have always been there for me. It’s like having a tech buddy right on your phone! So glad I downloaded it!


HelpWire is simply fantastic! The interface is easy to use, and the responses are super quick! I had a little hiccup once, but they sorted it out pronto. I’m beyond satisfied. Keep it up, HelpWire team!


I can't say enough good things about HelpWire! It's super easy to use and the support is always friendly and quick. I always feel heard, which is important to me. Honestly, this app has saved me so much time and stress!


HelpWire has potential! Some parts are slick and well-designed, but I've had some really frustrating experiences too. Occasionally, the help was spot on, but other times it felt more like talking to a FAQ. It's alright, but could be better.


Wow, HelpWire is a lifesaver! I’ve never had such quick and friendly support before. Every time I’ve called, they’ve resolved my issues in no time! I can’t believe how easy they make things. Definitely recommend to everyone! Seriously, try it!!