Cloudflare experienced a significant outage on 2023-11-18, impacting websites and services worldwide. The company traced the issue to a bug in its software rather than malicious activity.
Cause and Resolution
A glitch in Cloudflare's bot-detection database resulted in the Bot Management system mistakenly flagging numerous websites. This error prevented users from accessing various services. Services were restored after roughly three and a half hours, highlighting the vulnerability in the current system.
Widespread Impact
The outage affected an estimated 20% of the internet, leaving millions unable to reach platforms like ChatGPT, X, and Spotify. The incident underscores the dependency on Cloudflare's network for seamless internet operations.
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