The Windows PC landscape has seen little innovation over the past decade, with manufacturers primarily offering incremental upgrades to existing Intel-based models. However, the recent introduction of the Copilot+ PCs marks a significant shift, powered by Qualcomm’s Snapdragon X series of Arm-based processors. This new approach promises enhanced performance and battery life, a welcome change from the predictable cycle of minor improvements.
Upon receiving the Surface Pro 11, I opted for the most economical configuration, curious about its capabilities. Initial benchmarks hinted at impressive performance, but real-world usage would be the true test. After a week of daily use, I can confidently say that this device exceeds expectations.
The Experience is Familiar
Despite the technological leap, the Surface Pro 11 feels remarkably similar to its predecessors. The design remains sleek, with dimensions and weight comparable to the Surface Pro 9. The Type Cover from earlier models fits seamlessly, ensuring continuity for users familiar with the Surface line. The operating system, Windows 11, operates consistently across both Arm and Intel devices, providing a familiar interface.
One notable advantage of the Surface Pro 11 is its thermal management. After extended use, including a three-hour video call, the device remained cool and quiet—a stark contrast to the heat generated by Intel-based machines. The fan, although present, operates so quietly that it often goes unnoticed, even under heavy workloads. Users transitioning from devices like the M2 MacBook Air will find the performance and responsiveness familiar and satisfying.
Battery Life is a Huge Win
The standout feature of the Arm architecture is undoubtedly its battery life. While the previous Surface Pro X excelled in this area, it often sacrificed performance. The Surface Pro 11, however, manages to enhance battery longevity without compromising speed. Although it’s early to draw definitive conclusions about long-term battery performance, initial reports indicate an impressive average of over 10 hours of active use—more than double that of the Intel-based Surface Pro 9.
Compatibility is Good but Not Perfect
While the battery life shines, compatibility presents a more nuanced picture. Microsoft’s commitment to developing Windows on Arm has yielded significant progress, with most mainstream software functioning seamlessly. Users who primarily rely on web browsers and Microsoft Office will likely encounter few issues. However, challenges may arise with older applications or hardware that require specialized drivers.
Most preinstalled Microsoft applications run natively on Arm64, ensuring optimal performance. Additionally, many popular x86 applications install without issue through the Windows on Arm emulation layer, maintaining satisfactory performance levels. However, users may need to seek out Arm64 versions of certain third-party applications, as default downloads often favor x86 versions.
Specific compatibility hurdles remain, particularly with applications that necessitate custom drivers. Many commercial VPNs and third-party antivirus programs may not function properly on Windows on Arm. Users reliant on such software might need to explore alternatives or adjust their hardware choices accordingly.
The AI Story is Incomplete
Each Copilot+ PC comes equipped with a neural processing unit designed to enhance AI capabilities. While I opted for an older Type Cover, the Copilot app operates similarly to its counterparts on other Windows 11 devices. However, the anticipated Recall feature was postponed due to security concerns, leaving some AI functionalities yet to be fully realized.
Nonetheless, the Surface Pro 11’s front-facing camera stands out, offering impressive AI-powered studio effects such as automatic framing and background blur. These features demonstrate the potential of AI integration in everyday tasks but also highlight that there is still room for growth in this area.
