The Spotify app is experiencing crashes on Android devices, primarily affecting Samsung Galaxy and Google Pixel users, particularly when using certain Wi-Fi networks. Spotify is aware of the issue and has promised a fix.
Affected Devices and Networks
Crashes are occurring mostly on Samsung Galaxy and Google Pixel devices when connected to specific Wi-Fi networks. When Android users switch to mobile data, the problem does not appear, suggesting a connection type issue.
This problem does not impact all Android devices but is significant enough for Spotify to work on a solution. Compatibility problems with Chromecast may contribute to the issue.
Temporary Solutions
- Switch to mobile data by disabling Wi-Fi to avoid app crashes.
- Utilize the Spotify web player within browsers by altering app link settings or uninstalling the Spotify app temporarily. Note that downloads are unavailable on the web player.
- Connect to alternative Wi-Fi networks, such as those at coffee shops or offices, as the issue is tied to specific networks.
These workarounds provide temporary solutions as Spotify develops a permanent fix.
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