Spotify has confirmed that its app is freezing and crashing on Android devices when connected to Wi-Fi, with Samsung and Google Pixel users reporting the most issues. The problem does not appear when using mobile data.
Reported Issues and User Feedback
The issue, first identified by users on support forums and reported by 9to5Google, manifests as the app becoming unresponsive or displaying a 'not responding' notification once launched. Affected users noted that disconnecting from Wi-Fi or switching to mobile data temporarily resolves the issue.
Some speculate the crashes might relate to a recent Android update or interactions with Chromecast-ready devices, though Spotify has not confirmed either hypothesis. Current symptoms include app freezing at launch, a sluggish or unresponsive UI, and error messages specific to Wi-Fi usage.
Company Response and Resolution Timeline
Spotify acknowledged receiving reports since 2025-10-22 but has yet to specify a solution timeline. The issue predominantly affects the Spotify app on Samsung and Google Pixel devices, prompting users to reconsider default data settings or rely on mobile connections as a temporary workaround.
The absence of a firm solution puts pressure on Spotify to expedite a fix as Android users await a resolution. The situation underscores potential complexities in software interoperability with network variables, a reminder of technical headwinds for app developers.
