Spotify's Android app is experiencing freezing and crashing issues on Wi-Fi networks, affecting many users with Samsung and Google Pixel devices. The problem emerged approximately two weeks ago.
Wi-Fi Connection Problem
Dozens of users reported that Spotify's app malfunctions, becoming unresponsive or crashing, when connected to certain Wi-Fi networks. The issue doesn't occur while using mobile data. Spotify acknowledged these reports and stated they are investigating the matter.
Device Specific Impact
Primarily, users with Samsung Galaxy and Google Pixel phones are affected. Some suspect Chromecast-ready devices might be a factor, explaining why crashes are exclusive to Wi-Fi connections. The issue is not universal, but it impacts a considerable number of users.
Ongoing Investigation
Spotify teams are currently working on identifying the root cause of the issue. However, no official fix or release date for a solution has been announced as of now.
