Concerns about food safety with delivery apps have escalated following a controversial Instagram video and a notable Salmonella outbreak in the US. These incidents shed light on potential risks associated with food delivery services.
Video Sparks Consumer Awareness
An Instagram video highlighted a case where a woman's brand was used without consent by a delivery service. Allegedly, meals were delivered under her brand that she did not prepare, leading to customer complaints and a fabricated business profile.
- Unauthorized brand use by a delivery service
- Declining meal standards reported
- Customer complaints over fabricated listings
Outbreak Underscores Risks
In November 2025, a Salmonella outbreak was linked to Metabolic Meals, impacting 21 people across 13 states. Food safety investigations revealed meals contained Salmonella, emphasizing the importance of food hygiene and proper handling.
- 21 people affected in the US
- Metabolic Meals identified as outbreak source
- 8 hospitalizations from contaminated meals
Shifting Habits for Safety
In light of these concerns, many consumers are opting to cook at home for better control over food safety. The shift not only enhances transparency but also offers cost savings. Experts suggest ordering from trusted sources and choosing foods that are harder to mishandle, such as grilled or heavily cooked items.
- Cooking at home provides ingredient control
- Over $40 saved by skipping delivery services
- Trustworthy restaurants recommended for ordering
Overall, these developments urge consumers to prioritize food safety and accountability, both when cooking at home and when relying on delivery platforms.



