Union Education Minister Dharmendra Pradhan recently urged Indian citizens to embrace Arattai, a messaging app developed by Chennai-based tech company Zoho Corporation. As part of a move to promote homegrown technological solutions, Arattai positions itself as a secure Indian alternative to the globally dominant WhatsApp.
Features and Functionality
Arattai, meaning “casual chat” in Tamil, offers users the ability to send a variety of content, including text, images, videos, and documents. Additionally, users can engage in voice and video calls and use the app to create multimedia stories. This array of features makes Arattai a versatile platform for both personal and business communications.
The app allows businesses to share content and engage with their audiences effectively, thanks to its content-sharing capabilities. By creating and managing channels, businesses can foster community and interactivity, which could prove advantageous for marketing and customer engagement.
Privacy and Security
Zoho Corporation emphasizes privacy as a cornerstone of Arattai's development. The app currently supports end-to-end encryption for both voice and video calls, ensuring a secure communication channel for users. However, messages exchanged through the app are not yet end-to-end encrypted, which remains a limitation when compared to WhatsApp's comprehensive encryption protocols.
This aspect has been highlighted as an area for improvement to bolster Arattai's competitiveness in the messaging app market. Enhanced encryption for messages would strengthen its positioning as a secure alternative and address growing concerns regarding data privacy.
Zoho’s Vision and Growth
Founded in 1996, Zoho Corporation is a stalwart in the tech industry, offering over 55 business applications to a global user base of 130 million. With the development of Arattai, Zoho aims to provide a robust Indian alternative in a landscape dominated by international tech giants.
The government endorsement of Arattai underscores a broader initiative to adopt local technologies. As the app continues to develop and expand its feature set, it presents a significant opportunity for India to cultivate self-reliant technological solutions that can compete on the world stage.
However, to truly rival established platforms like WhatsApp, Arattai must persistently address its encryption limitations and continue to innovate. The coming years will be critical in defining its role within the global messaging app ecosystem.



