A major outage affected Spotify users on 2023-12-15, with over 10,000 problem reports recorded. Downdetector, a platform for tracking service disruptions, confirmed the spike in issues primarily from the Spotify app.
Nature of the Outage
Users faced difficulties accessing Spotify, as the app displayed three loading dots on home and search screens. Many users also reported login failures. This was evidenced by widespread posts on X stating, "Spotify has crashed."
Downdetector's Findings
- Downdetector reported more than 10,000 user issues on 2023-12-15.
- Primary issues included login problems and non-functional search features.
- Reports were validated by social media signals, indicating a significant outage.
Spotify has been contacted for further comments on the incident.
