PC Industry Enters New Upgrade Cycle with AI-Driven ARM-Based Chipsets

24 Jun 2024

The PC industry could be on the brink of one of its biggest upgrade cycles in years. The confluence of new Windows machines based on ARM architecture and the generative AI wave is poised to drive enterprise customers – and a portion of the consumer market – to upgrade their laptops to the latest hardware.

This is according to South African industry experts who spoke to TechCentral.

“There is an element of delight regarding AI tools that is driving adoption, but the major driver for upgrades to newer, AI-capable chipsets lies in their security benefits,” Dimitri Tserpes, chief technology officer at Mustek, told TechCentral in an interview.

A study by the Stanford University’s Human Centred Artificial Intelligence department compared the speed to completion of tasks by employees who used Microsoft’s Copilot against those that did not. It found that Copilot users were 73% faster at tasks centred on information retrieval, 47% faster at search, 44% faster at coding and 71% faster at other common tasks. “AI enables workers to complete tasks more quickly and to improve the quality of their output,” the study concluded.

Tserpes said making the distinction between artificial general intelligence and the current wave of generative AI is important for understanding the strengths and weakness of the latter, which is largely based on machine learning algorithms.

Industries, organisations and departments whose problem sets closely match the strengths of generative AI will be among the first to upgrade to AI PCs, he predicted. “There are verticals that are made for, like customer service,” said Tserpes.

ARM-Based Chipsets Revolutionizing Windows PCs

The second factor driving the upgrade cycle is the end of the exclusive license that Qualcomm has with Microsoft for the production of ARM-based chipsets for Windows PCs. ARM chips are known for their improved efficiency and low energy consumption, translating to all-day battery life for Windows PCs.

Microsoft introduced an ARM version of its Windows operating system in 2017, signaling a breakaway from chip maker Intel. A range of chip makers plan to produce ARM-based CPUs for Windows systems, with Mediatek and Nvidia partnering to bring Windows on ARM PCs to the market in 2024.

“Consumers are going to have more choice with ARM chips being available in mid- and low-range PCs as opposed to being exclusive to the higher end of the market,” said Tserpes.

Compatible Apps

“The ARM version of Windows has come a long way since its initial release, with a growing list of compatible apps,” said Tserpes.

Windows 10 users should note that end of support for Windows 10 is scheduled for October 2025. Users must ensure they are on a supported version for security reasons.

Future of Windows and PC Upgrades

Tserpes highlighted that while enterprise customers have big incentives to upgrade, the consumer market may not see the same level of adoption. He mentioned that leaks and rumors speculate about the development of Windows 12, potentially to be released in the next year.

Although Microsoft has not officially confirmed Windows 12, history suggests an announcement could be forthcoming by October this year.

– © 2024 NewsCentral Media

Read next: And now for the AI PC

Close All Windows

Close All Windows download for free to PC or mobile

Latest update Close All Windows download for free for Windows PC or Android mobile

4
556 reviews
3250 downloads

News and reviews about Close All Windows

12 Nov 2025

Windows 26 Concept Revives Classic Aero with Modern Dark Theme

Windows 26 concept reintroduces Aero design, blending sleek transparency with a consistent dark mode.

Read more

12 Nov 2025

Microsoft Issues Emergency Update for Windows10 Users

Microsoft releases an emergency update for Windows10 users, fixing a security enrollment bug. Users in Europe are urged to install it immediately.

Read more

12 Nov 2025

Windows 11 Adds Passkey Support for 1Password and Bitwarden

Windows 11 introduces native passkey support, integrating with 1Password and Bitwarden, enhancing security across browsers and apps.

Read more

12 Nov 2025

Microsoft's Patch Tuesday Fixes Critical Windows Flaws

Patch Tuesday addresses 63 security flaws, including an exploited zero-day vulnerability in Microsoft Windows.

Read more

11 Nov 2025

Windows11 Update Brings Redesigned Start Menu

Microsoft's Windows11 November 2025 update adds new features like a redesigned Start menu, taskbar improvements, and more for Copilot+ PCs.

Read more

11 Nov 2025

Windows 11 Criticized for Pushing Microsoft Services

Retired Microsoft engineer Dave Plummer criticizes Windows 11, saying it prioritizes Microsoft services, impacting user experience.

Read more

11 Nov 2025

UK's Defra Faces Challenges With Windows 10 Upgrades

Defra spent £312M upgrading to Windows 10 before support ended, raising cybersecurity concerns.

Read more

10 Nov 2025

Windows 11 Start Menu Redesign Launches with Patch Tuesday

Windows 11's Start menu redesign launches with Patch Tuesday, improving app visibility and introducing automatic categories.

Read more

10 Nov 2025

Microsoft Boosts Security in Windows and Surface

Microsoft enhances security in Windows and Surface, adding passwordless sign-in and advanced firmware. Impacts millions globally by year-end 2025.

Read more

10 Nov 2025

UK Govt Spent £312M on Windows 10 Upgrades

UK's Department for Environment spent £312M upgrading to Windows 10, ahead of end-of-life support. Impact details unfold.

Read more