Windows 11 AI Push Faces User Backlash Over Functionality Issues

16 Nov 2025

Microsoft has encountered significant user dissatisfaction with Windows 11 following a recent update. The update, identified as KB5066835, disrupted the Windows Recovery Environment (WinRE) by blocking mouse and keyboard input for many users, necessitating emergency patches.

AI Features Spark Concerns

The introduction of Recall AI, which analyzes screens in real-time to create a searchable user activity memory, has heightened privacy and security worries. Despite multiple delays, Recall AI is now shipping to selected Copilot+ PCs, raising alarms about data handling and user privacy. Microsoft's vision, led by Windows chief Pavan Davuluri, seeks to transform the OS into a more ambient tool, an 'agentic OS', capable of screen interpretation and user interactions.

However, this AI-first strategy is clashing with basic functionality issues. Notably, developer workflows experienced disruptions, document previews in File Explorer ceased functioning, and certain peripherals, such as Logitech devices, encountered failures. The incidents highlight a growing tension between innovative ambitions and user expectations.

Calls for Stability

Many users express a preference for the stability characteristic of software from 2015, combined with contemporary security updates, rather than intrusive AI features that risk privacy and undermine core functionality. Microsoft has faced similar backlashes in the past, but the scope of current changes significantly impacts how the OS operates and manages data.

As Microsoft continues to propel Windows towards an AI-driven future, the feedback indicates a pressing need to rebalance priorities. There is a clear signal to improve system stability and address user concerns effectively.

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