Microsoft's emphasis on artificial intelligence in Windows 11 has led to significant user dissatisfaction, as many prefer to remain with Windows 10. This focus on AI has drawn attention away from ongoing performance issues, bugs, and missing features that have concerned users.

AI Push and System Issues

The launch of AI features in Windows 11 has been met with criticism. Users report that core components like File Explorer perform worse than their Windows 10 counterparts. An array of bugs and intrusive ads compounds the frustration.

Notably, the AI feature announcement followed a problematic update in November 2025, which failed to address issues on unsupported PCs. This sequence of events has further eroded user trust.

User Preferences and Alternatives

Windows 11's strict system requirements have left many older PCs behind, pushing users toward alternatives such as Linux. Furthermore, Windows 10's extended support through October 2026 offers a stable refuge for those apprehensive about the newer OS.

Microsoft's marketing strategy, centered around AI, might attract investors but risks alienating its core user base, who desire a more functional operating system.

Calls for Core Improvement

Experts suggest that Microsoft should shift its focus to enhancing Windows 11's core features. Prioritizing performance, interface improvements, and bug fixes, while reducing AI overemphasis, could positively shift user sentiment.

A strategic focus on these fundamentals might encourage more users to upgrade from Windows 10, thereby increasing Windows 11 adoption.

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