Quick Assist on Windows 11 offers a simple solution for remote access without needing third-party software. This tool is preinstalled in all editions of Windows 11, streamlining professional help or personal tech support.
Remote Access Features
Quick Assist requires that only the person providing support has a Microsoft account; the recipient does not. The process begins with the helper generating a support code, which the recipient enters to initiate screen sharing.
Key features include a laser pointer for navigation, on-screen drawing for annotations, and a chat function. Notably, Quick Assist does not support file transfers and differs from other remote access tools by requiring explicit permission for full control.
User Control and Permissions
Unlike some remote desktop solutions, Quick Assist ensures that the user receiving help retains control. Initially, the assistant can only provide guidance; direct interaction requires additional permission, which the user can revoke at any time.
Quick Assist is designed primarily for ad-hoc assistance between Windows users and is not intended to replace tools that support unattended access or remote desktop management.
