In recent days, a number of Microsoft 365 users have reported a frustrating bug that causes the classic Outlook application to crash upon launch. This issue has proven persistent, with attempts to open the app in Safe Mode yielding similar results.
Microsoft has acknowledged the problem, attributing it to corrupted server-based rules associated with M365 email accounts. As the company diligently works on a permanent solution, it has suggested a temporary workaround for affected users: deleting the email rules linked to their accounts.
Temporary Solutions and User Guidance
To mitigate the issue, users can create a new profile if necessary. If problems continue, accessing Outlook Web Access to manually remove all email rules is recommended.
Despite the recent rollout of the new Outlook for Windows, which has been made widely available, reception has been decidedly mixed. Many users have expressed dissatisfaction, favoring the existing Mail & Calendar apps on Windows 10 and 11 instead. Concerns have been raised regarding various aspects of the new app, including a lack of features, inconsistencies in user interface, and noticeable performance issues.
Expert Opinions and Future Outlook
Zac Bowden, Senior Editor at Windows Central, has commented that the new Outlook app is not yet ready for widespread use, indicating that Microsoft has significant work ahead to address these concerns and enhance user experience.
As Microsoft continues to navigate these challenges, users are advised to stay updated with official communications from the company for further guidance and solutions. The tech giant's commitment to resolving these issues underscores its dedication to improving user satisfaction and maintaining its position as a leader in the business software market.
