Businesses Urged to Address Blue Screen of Death Issues Promptly

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19 Jul 2024

The "Blue Screen of Death" (BSOD) is a cheeky nickname for a Windows error message that can keep users stuck rebooting their computers. The message reads, “Your device ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you.” While this can be a frustrating experience, there are ways to restore an affected computer.

How to Restore an Affected Computer

Most of the work of getting systems working again will fall to IT professionals working for organizations. But people at home can attempt to work around the blue screen of death as well.

“The worst thing that happens if you try fixing it is that it doesn’t work, so you’re back where you started,” said Gregory Falco, a professor of systems engineering at Cornell University.

The simplest fix is to repeatedly reboot your computer, said iFixit CEO Kyle Wiens. Try restarting up to 15 times to see if anything changes, he suggested.

If that doesn’t work, you can restore your computer to a version before the update. To do so:

  1. Power on your PC, but before it can launch, press and hold the power button to turn it back off.
  2. Do this three times in a row, and after the third time, you should see some advanced settings appear.
  3. Go to “advanced options,” then “system restore.”
  4. You’ll see options for different restart points. Choose a point before the blue screen appeared — perhaps from yesterday.
  5. Then click through to the end by choosing “next” or “finish.”

You can also try booting your computer into Safe Mode. To do this:

  1. Follow the steps above to power on and off until your screen shows advanced options.
  2. Choose troubleshoot > advanced options > startup settings > restart.
  3. Once your device restarts, select safe mode.
  4. Use the computer menu to find the folder C:\Windows\System32\drivers\CrowdStrike.
  5. Then find the file named “C-00000291*.sys” and delete it.
  6. Last, restart your computer.

What if I Can’t Reach Emergency Services?

If you can’t get through to 911 or other emergency services, check the websites and X accounts of your local police, fire, and state trooper departments. Many should list alternate emergency numbers you can try.

What is blue screen of death (bsod)?

The Blue Screen of Death (BSOD) is an error screen displayed on a Windows computer system after a fatal system error. It indicates a system crash wherein the operating system reaches a condition where it can no longer operate safely. The BSOD can be caused by a variety of issues including hardware failures, driver issues, software problems, or corrupted system files. It provides diagnostic information that can be used to identify and troubleshoot the underlying problem.

How to resolve blue screen of death(bsod) error issue?

Resolving a BSOD error involves several steps: 1) Restart the computer and check for system updates. 2) Make sure drivers are updated. 3) Use the built-in Windows Memory Diagnostic tool to check for RAM issues. 4) Run a disk check using 'chkdsk' command to find and fix disk-related problems. 5) Uninstall recent software or drivers that may be causing the issue. 6) Restore the system to a previous restore point. 7) If these steps don’t work, consider reinstalling Windows or seeking professional help.
Update: 19 Jul 2024
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