CallCenter

CallCenter download for free to PC or mobile

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Apps & Games / CallCenter download for free to PC or mobile
07 Jun 2024
Title
CallCenter
Size
5.5 MB
Price
free of charge
Category
Applications
Developer
N/A
System
Windows
4
537 reviews
2816
downloads
The content of games with a PEGI 3 rating is considered suitable for all age groups. The game should not contain any sounds or pictures that are likely to frighten young children. A very mild form of violence (in a comical context or a childlike setting) is acceptable. No bad language should be heard.

Equivalent to E (low end) and EC (which is no longer used). 435 titles were rated PEGI 3 in 2020.
5.5 MB

CallCenter Features

CallCenter is a cutting-edge application designed to streamline your customer service operations. With its intuitive interface, you can easily manage incoming calls, assign agents, and track customer interactions. The advanced analytics feature provides valuable insights to improve efficiency and customer satisfaction. Say goodbye to long wait times and frustrated customers with CallCenter. Elevate your customer service experience today!

Call Routing

Efficiently route incoming calls to the right agent based on various criteria such as skills, availability, and priority.

Real-time Analytics

Monitor and analyze call center performance in real-time with detailed insights and metrics to make data-driven decisions.

IVR System

Create interactive voice response menus to automate call handling and provide self-service options for callers.

Call Recording

Record and store calls for quality assurance, training, and compliance purposes to improve customer service and agent performance.

Agent Performance

Track and evaluate agent performance with key metrics such as call handling time, customer satisfaction, and first call resolution rate.

CRM Integration

Integrate with CRM systems to access customer information, history, and interactions for personalized and efficient customer service.

CallCenter overview

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