Windows 11 Sticky Notes Users Report Missing Notes and Sync Issues

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15 Aug 2024

How to Troubleshoot Sticky Notes on Windows 11

For users navigating the new Sticky Notes app on Windows 11, the transition may not be as seamless as anticipated. While the fresh integration with OneNote offers enhanced features such as screenshot capabilities and a docked interface, some users have encountered challenges, including missing notes and syncing issues. Fortunately, there are several troubleshooting steps available to recover lost notes.

Force Sticky Notes Sync

In instances where your notes appear to be absent in the new app, it’s worth noting that the legacy version remains accessible. Begin by launching the legacy Sticky Notes app, identifiable by its lack of the “Preview” label, from the Start menu.

If your notes are still elusive, try signing out of both the new and legacy apps, then sign back in using the same Microsoft account. This action may prompt a synchronization refresh. The sign-in option for the new app can be found within the OneNote settings.

Should your notes be visible in the legacy version but not syncing to the new one, manual transfer may be necessary. Simply copy and paste each note into the new application.

Recover Sticky Notes from Database

If the new Sticky Notes app integrated with OneNote is missing your notes and the legacy app is inaccessible, you might be able to recover them directly from the local database. Follow these steps:

  1. Open File Explorer.
  2. Navigate to: %LocalAppData%PackagesMicrosoft.MicrosoftStickyNotes_8wekyb3d8bbweLocalState.
  3. Select the plum.sqlite file and click the Copy button from the command bar.
  4. Open another folder, such as Downloads, and click the Paste button.
  5. Open Start and search for Notepad, then open it (keeping the app open).
  6. Open Start again, search for Command Prompt, right-click the top result, and select Run as administrator.
  7. Type the following command to install SQLite Studio: winget install –id sqlitestudio.pl.SQLiteStudio and press Enter.

Quick note: You may use any app designed for database browsing; SQLite Studio is recommended here. It is available for $0.29 in the Microsoft Store but can also be installed via the winget command.

  1. Right-click the copied plum.sqlite file and select Open to mount it in the database viewer app.
  2. Navigate to plum > Tables.
  3. Double-click the Note table.
  4. Click the Data tab to view the contents of each note in the “Text” column.
  5. Right-click the cell and choose Copy.
  6. Switch to the Notepad app and paste the content.
  7. Repeat the steps to recover additional notes.

Quick tip: Remember to remove the “id=” and any numbers for a cleaner note format.

Once these steps are completed, your notes should be restored, allowing you to recreate them in the new app. If the database appears empty, consider recovering notes from an older version of the file, provided you have a system backup.

Reinstall Legacy Sticky Notes

If delving into the database seems daunting, another option is to reinstall the legacy Sticky Notes application. If it is missing, you can reinstall it from the Microsoft Store:

  1. Open the Sticky Notes download page.
  2. Click the Install button.

This should restore access to your notes, ensuring that your important information is not lost in transition. By following these troubleshooting steps, users can navigate through any initial hiccups and fully utilize the enhanced features of Sticky Notes on Windows 11.

Why are my sticky notes not showing on my desktop?

Sticky notes may not be showing on your desktop due to several reasons: they might be minimized, the app might be closed, or an update might have caused a glitch. Check if the Sticky Notes app is running in the background. If not, open it via the Start menu. Also, ensure that the app is updated to the latest version.

Why are my sticky notes not working?

If your Sticky Notes are not working, it could be due to corrupted app data, software conflicts, or system updates. Try restarting the app, and if that doesn't work, reboot your computer. If the issue persists, consider reinstalling the app or checking for software updates and patches. Running a system file checker might also resolve potential corruption issues.
Update: 15 Aug 2024
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