Ensuring a Smooth Apple Music Experience on Windows
One of the simplest reasons that Apple Music isn’t working on Windows is that you don’t have an adequate network connection. It’s possible to download music from Apple Music to listen to offline, but the majority of the time, you’ll be streaming music from Apple’s servers. Without an internet connection, this isn’t going to be possible. Check your network connection by performing a web search. If the web search works as expected, the problem is elsewhere. However, if the web search doesn’t work, then your network connection is probably the cause. Try using a different network or restarting your router.
Check Whether Apple Music is Down
If your network connection is fine, the problem may be at the other end. If Apple is having problems with its servers, then you won’t be able to stream music from them. You can use a site such as downdetector.com to see the current reported status of Apple Music.
Restart the Apple Music App
If Apple Music isn’t working properly on Windows, you can try closing the Apple Music app. This may be enough to clear whatever issue is causing your problems. Restart the app again and see whether or not the problems are still occurring. If they are, you’ll need to try another of the fixes below.
Restart Your Computer
If in doubt, try turning it off and on again. It’s a tired phrase, but it’s often the solution to many tech problems. When things go wonky with an app, restarting your computer can put an end to whatever was causing the issues, and allow you to start using it properly again. Close the Apple Music app, then restart your computer. Once it’s restarted, open Apple Music again and see if it will now work properly.
Sign out of Apple Music
To use Apple Music, you need to be signed in to your account. You can try signing out of your account and then signing back in again to see if this gets Apple Music back working again. You can also try signing into a different account if you have one.
- Open the Apple Music app.
- Click your Profile icon in the bottom-left corner of the app window.
- Select Sign Out.
- Once you’re signed out, click the Sign In icon in the bottom-left corner of the app.
- Select Sign In.
- Enter your Apple ID details and sign in to your account.
- Try using Apple Music again.
Update the Apple Music App
Another potential reason why Apple Music may not be working on Windows is because your app is out of date. An outdated app may not work correctly; updating to the current version may fix these issues. Windows can automatically update apps that you’ve downloaded through the Microsoft Store, but it’s also possible to manually update these apps if any updates are available.
- Open the Microsoft Store app.
- Click the Library icon at the bottom-left corner of the screen.
- Look through the list of apps for the Apple Music app.
- If any updates are available for it, click the Update button.
- If the button reads Open, then the app is already up to date.
