Crowdstrike and Microsoft Near Fix for Global IT Outage Affecting 8.5M Devices

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21 Jul 2024

The home affairs minister, Clare O’Neil, has announced that the company responsible for the world’s largest IT outage is working on an automatic fix to bring systems back online. The outage occurred after a cybersecurity firm, Crowdstrike, updated its Falcon software, causing a global malfunction.

Global Impact and Recovery Efforts

Microsoft estimates that 8.5 million Windows devices were affected by the update. O’Neil shared on social media that Crowdstrike and Microsoft are close to rolling out a fix for the issue. The national coordination mechanism, established during the Covid-19 pandemic, held a meeting to address the outage. O’Neil mentioned that while progress is being made, it will take time for all affected sectors to fully recover.

Crowdstrike has identified and deployed a fix for the issue and assured customers that it was not a cyberattack. O’Neil confirmed that critical infrastructure and government services were not impacted by the outage.

Business Sector Response

Despite ongoing issues in sectors like supermarkets, O’Neil emphasized that there are no food shortages and warned against scammers taking advantage of the situation. Andrew McKellar, CEO of the Australian Chamber of Commerce and Industry, stated that some businesses may need to wait until Monday for IT support. The full extent of the financial impact on businesses is yet to be determined.

The automatic fix in progress aims to restore normalcy swiftly, but patience will be required as the global IT landscape stabilizes. Businesses are advised to stay vigilant and follow updates from Crowdstrike and Microsoft to ensure they are implementing the latest solutions.

Update: 21 Jul 2024