Windows Updates KB5040427 and KB5040525 Cause Issues for Users

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25 Jul 2024

Windows Update Issues: What You Need to Know

Recent updates to various Windows operating systems have been causing a stir among users. Specifically, the updates KB5040427 and KB5040525 have introduced a series of complications that are affecting both personal and server environments.

The Affected Operating Systems

The problematic updates impact a wide range of Windows versions:

  • Windows 11 version 23H2, Windows 11 version 22H2, Windows 11 version 21H2
  • Windows 10 version 22H2, Windows 10 version 21H2
  • Windows Server 2022, Windows Server 2019, Windows Server 2016
  • Windows Server 2012 R2, Windows Server 2012, Windows Server 2008 R2, Windows Server 2008

How to Resolve the Issue with KB5040427

The primary issue with KB5040427 appears to be related to BitLocker encryption. According to Microsoft’s support document, the problems arise only when BitLocker is enabled on the device. Affected users should follow these steps to resolve the issue:

  1. Enter the recovery key when prompted by the BitLocker recovery screen.
  2. Windows should then start normally and function as expected.

If you need to retrieve your recovery key, you can do so by logging into the BitLocker recovery screen portal with your Microsoft account. Microsoft provides detailed instructions on how to find your BitLocker recovery key on their support page.

KB5040525: Another Update Causing Headaches

An even more recent update, KB5040525, which is currently available as a preview for Windows 10 version 22H2, is also causing issues. Users have reported memory problems and application crashes following its installation. Fortunately, this update is still optional and not automatically installed by Windows. Therefore, the best course of action is to simply ignore it and refrain from installing it manually.

As always, staying informed about potential issues with updates can save time and prevent headaches. Keeping an eye on official support documents and user reports can help you navigate these challenges effectively.

Update: 25 Jul 2024