Android users around the world are currently grappling with a frustrating glitch affecting the Google app on their devices. Reports indicate that attempting to launch the app via the home screen icon often leads to an unexpected crash. In response to this widespread inconvenience, Google has acknowledged the situation and is actively working on a resolution.
Google Down for Android Users
The disruption began to unfold at approximately 22:22 PT (10:52 am IST) on September 14, as noted on the Google Search status web page. By 23:07 PT (11:30 am IST), Google had officially recognized the outage, stating, “There’s an ongoing issue with serving in Google Search that’s affecting a large number of users searching on the Google app on Android. We’re working on identifying the root cause. Next update will be within 12 hours.”
While the company has indicated that the immediate issue with serving has been mitigated and systems are stabilizing, it continues to pursue a comprehensive fix. Google advised affected users to attempt clearing the app cache and data through their device’s Settings app as a potential workaround. The company reassured users that further updates would be provided within the next 12 hours.
What Caused the Outage
As of now, Google has not disclosed the specific cause of the outage. The incident has been categorized as ‘Incident affecting Serving,’ with the status webpage indicating that “Serving is experiencing an ongoing issue.” According to data from Downdetector, a significant portion of users—67%—reported difficulties with Google Search, while 30% encountered problems with the website itself. Additionally, 3% of users faced challenges with Google Maps.