KakaoTalk Experiences Brief Six-Minute Service Disruption on September 20

Service Disruptions and User Impact

Kakao Corp., the powerhouse behind South Korea’s leading mobile messaging platform, KakaoTalk, recently faced a momentary hiccup in its service. On September 20, users reported difficulties in sending and receiving messages, with the disruption lasting approximately six minutes, from 9:24 a.m. to 9:30 a.m. The company acted swiftly to address the issue, restoring functionality within a short timeframe.

While Kakao did not disclose the specific reasons behind this latest service interruption, it is worth noting that the platform has encountered several outages throughout the year. Notably, a significant 90-minute disruption occurred in July, raising concerns among its vast user base.

With around 45 million monthly active users in South Korea, KakaoTalk remains an integral part of daily communication for many. The company’s commitment to maintaining service reliability is crucial as it continues to navigate the challenges of operating a platform that serves such a large audience.

As Kakao Corp. moves forward, the focus will likely remain on enhancing service stability and user experience, ensuring that such disruptions become a rare occurrence in the future.

What is silent chatroom in KakaoTalk?

A silent chatroom in KakaoTalk is a type of group chat where notifications are muted by default. This feature is designed to minimize distractions for members of the chat, allowing them to read messages at their own convenience without receiving constant alerts. Users can still participate and send messages as usual, but the silent mode helps maintain a quieter, less disruptive chat environment.

How do I log into KakaoTalk?

To log into KakaoTalk, follow these steps: 1. Open the KakaoTalk app. 2. Enter your phone number and tap 'Next'. 3. Verify your phone number by entering the verification code sent to you via SMS. 4. If you have an existing account, enter your Kakao account email and password. 5. Tap 'Log In'. Alternatively, you can log in using your Kakao account credentials if you have previously set up an email and password. This process will link your phone number with your KakaoTalk account.