Meta Enhances WhatsApp and Messenger with Third-Party Chats Feature

Apps & Games / Mobile / Meta Enhances WhatsApp and Messenger with Third-Party Chats Feature
08 Sep 2024

Enhancing User Connectivity

In a recent announcement dated September 6, Meta revealed that it has been diligently gathering insights from users over the past few months to prioritize the development of these third-party chat functionalities. The company emphasized its commitment to improving user connectivity by introducing new notifications within WhatsApp and Messenger. These notifications will keep users informed about the availability of new third-party messaging applications.

To facilitate a smooth transition, Meta has designed an intuitive onboarding process. This allows users to familiarize themselves with the third-party chat feature and customize their preferences. Users will have the flexibility to select which third-party applications they wish to receive messages from and how they prefer to manage their inboxes.

Customizable Messaging Experience

Meta’s latest update offers users the option to receive third-party messages in a dedicated folder, their existing inbox, or a combination of both. Additionally, the platform will incorporate features such as reactions, direct replies, typing indicators, and read receipts to enrich the messaging experience. Looking ahead, functionalities like group creation, voice calls, and video calls are slated for introduction in 2027.

While the development of third-party chats presents technical challenges, Meta remains steadfast in its commitment to privacy and security. The company acknowledges that safeguarding user data is a collective responsibility and is dedicated to advancing this initiative further. As stated in their blog, “We have already come a long way, but there is a lot more to build.”

Is there a difference between WhatsApp and WhatsApp Messenger?

There is no difference between WhatsApp and WhatsApp Messenger; they are the same application. Generally, people refer to it simply as 'WhatsApp,' but the official name in app stores is 'WhatsApp Messenger.' Both terms are used interchangeably to describe the messaging app owned by Meta that allows users to send text messages, voice messages, images, and videos, as well as make voice and video calls.

What's the difference between WhatsApp Messenger and WhatsApp Business?

WhatsApp Messenger and WhatsApp Business are two different applications with distinct purposes. WhatsApp Messenger is designed for personal use, allowing individuals to communicate with friends and family. WhatsApp Business, on the other hand, is intended for businesses to communicate with their customers and includes features like Business Profiles, Quick Replies, Automated Messages, and Labels to organize chats. It aims to facilitate customer engagement and improve business communication.
Update: 08 Sep 2024