Meta is enhancing its messaging platforms, WhatsApp and Messenger, with new scam detection features aimed at safeguarding older users. This initiative is a step towards mitigating online scams targeting this vulnerable demographic. The added security includes warning users on WhatsApp about screen sharing during unknown video calls, a common tactic used to extract sensitive information.
Enhanced Scam Detection
Meta has implemented advanced scam detection on Messenger, which analyzes incoming messages for suspicious activity. This system warns users about potential scams, listing common schemes like work-from-home frauds. Flagged messages prompt users to block or report suspicious accounts, and questionable interactions may be reviewed by AI.
In the first half of 2025, Meta disrupted about 8 million scam accounts, also acting against over 21,000 Facebook entities impersonating customer support. These measures reflect Meta's ongoing effort to combat scams, often originating from regions like Myanmar, Laos, Cambodia, the UAE, and the Philippines.
Collaborative Efforts Against Fraud
Meta has joined a coalition involving law enforcement and companies like AARP, Amazon, and Google to fight scams targeting older adults. Despite these efforts, critics argue these safeguards should have been in place earlier to prevent past abuses. However, Meta's commitment to user protection signals a proactive approach to online security.
Older adults, frequently targeted through social engineering and romance scams, face increased risks across various digital platforms. This context underscores the significance of Meta's steps to enhance its users' security.
