India's Department of Telecommunications has mandated the installation of the Sanchar Saathi app on all smartphones, including existing models, within 90 days from the directive issued on November 28, 2023. Major phone manufacturers affected include Apple, Samsung, Vivo, Oppo, and Xiaomi. This move aims to bolster security and anti-fraud measures across the nation.
Installation Requirements
The order specifies that Sanchar Saathi must come pre-installed on new devices and be pushed to existing smartphones through software updates. Once installed, users will not be able to disable or remove the app. The app, available on the App Store and Google Play, uses IMEI-based tracking to assist users in blocking lost or stolen devices and reporting fraudulent messages.
Industry Reactions
The directive, reported by Reuters, has thus far not elicited comments from Apple or Google. The mandate represents a significant policy shift aimed at increasing user security and aligning industry practices with governmental standards for anti-fraud initiatives.
Implications for Consumers
By February, the implementation of Sanchar Saathi is expected to enhance consumer safety against phone theft and fraud, aligning with global trends in mobile security. The app’s integration into all smartphones signifies a step forward in technology governance in India.
